Privacy Policy

Last Updated: June 8, 2026

1. Introduction

At Red Maple Agency (www.redmapleagency.ca), we respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, and disclose your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect information that you provide to us directly, such as:

  • Contact Information: Name, email address, phone number, and company name when you fill out our contact forms, book a strategy call, or communicate with us.

  • Inquiry Data: Details about your business, branding needs, or project requirements provided during consultations.

We also collect automated data via cookies, such as:

  • Technical Information: IP address, browser type, and device type.

  • Usage Data: Information regarding how you navigate our website and interact with our services.

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries and provide professional digital marketing and branding services.

  • To coordinate appointments and strategy calls.

  • To communicate updates about our services and company offerings.

  • To improve our website functionality, security, and user experience.

  • To conduct internal analytics to understand our business performance and growth.

4. Disclosure to Third Parties

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., website hosting, analytics providers, or communication tools), provided they agree to keep this information confidential and secure.

5. How We Protect Your Information

We implement reasonable technical, physical, and organizational safeguards to protect your personal information against loss, theft, and unauthorized access or disclosure.

6. Your Rights and Access

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections if the information is inaccurate.

  • Withdraw your consent for us to use your information (subject to legal or contractual restrictions).

7. Contact Us

If you have questions, concerns, or requests regarding your personal information, or if you would like to exercise your rights, please contact our Privacy Officer:

Red Maple Agency Attn: Privacy Officer Phone: +1 437 215 0786 Email: info@redmapleagency.ca